This is your chance to nominate your team/organisation to gain recognition for your achievements.

The awards will provide CX teams with the opportunity to showcase some of South Africa’s best CX Projects.

The award categories are:

Award Categories

1. Most Customer-Centric Organisation Award - This award will be given to the organization that receives the most votes for the customer-centric mindset.

2. Best Customer Experience Award by an Individual - This award will be bestowed on the individual who is renowned for delivering exceptional customer experience within their organisation.

3. Best Customer Experience Award by an Organisation or Team - This award will be given to the team that promotes an exceptional end-to-end customer experience.

4. Most Engaged Employee Award - This award seeks to honor and recognise organisations that promote an engaged employee workforce that delivers great CX journey from beginning to end.

You may submit an entry for more than one category.

The Award Process

1. Submit your entry by Friday, 21 August 2020.

2. Our network of Customer Experience professionals will decide on the top four projects.

3. The winners will be contacted by 1  September. The Award winners will be announced at Customer360 on 9 September 2020.


If you have any queries please contact Jacqui on:

Tel: +27 79 196 6300
Jacqui.esilva@coriniumintel.com