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Customer360 Africa

Pre-Conference Focus Day | 31 March 2020
Main Conference 1 & 2 April 2020 – Johannesburg

Book Your Seat Today Download The Agenda Download The Progressive DCX eBook

51

Customer 360 Africa 2020 Speakers

Hanneke Loots 1

Hanneke Loots

Snr Operational Manager: SPF Client Contact Centre : Call Centres and Client Care, Sanlam

Lizette Akker

Lizette Akker

CX Design Lead, RMB

Adri Lubbe

Adri Lubbe

Head: User Experience & Omni Channel, African Bank

Linda Were

Linda Were

Manager – Customer Service, Sanlam Kenya

Francois Adrien

Adrien Francois

Product Owner: Digital Transformation Programme | COO Office , The Mauritius Commercial Bank Limited

Eshmael Mpabanga

Eshmael Mpabanga

Head of Digital Customer & Colleague Engagement, ABSA

Cari Drysdale

Cari Drysdale

Africa Head of Marketing and Business Generation, Turner & Townsend

Goodness Nkuna-1

Goodness Nkuna

Head of Automation, Sanlam

Byron Vather-1

Byron Vather

Sales and Marketing Director, Alpha Shipping Agency (PTY) LTD

Nancy Moodley

Nancy (Reddy) Moodley

Head of Customer Experience & Digital, Nissan South Africa

Alex Songelwa

Alex Songelwa

Customer Experience Leader, Amazon

Itumeleng Makgati-1

Itumeleng Makgati

CISO, Sasol

Jerome Abt

Jerome Abt

Centre Performance Team Leader, Danone SA

Aaron Mfunda

Aaron Mfunda

Head of Department (Customer Services), Deputy Head: Water and Sanitation, eTHEKWINI MUNICIPALITY

Abby Mills

Abby Mills

Customer Experience Manager, SweepSouth

Innocent Mamvura

Innocent Mamvura

Data Scientist, University of Witwatersrand

Vimal Singh

Vimal Singh

Platform Lead : Global Markets Data Analytics, Rand Merchant Bank

Christopher Lloyd

Christopher Lloyd

Head of Digital Disruption and Enablement, Alexander Forbes

Nomty..

Nomty Malevu

Head of Communications & Customer Service , SA Taxi

Joshua Knight-1

Joshua Knight

Jet Customer: Strategic Analyst, Edcon

Colette

Colette van Dyk

Executive Head of Marketing, Alexander Forbes Group Services

Bali Msibi

Bali Msibi

Senior Market Insights Analyst, Pepsi Co.

Deirdre Moore

Deirdre Moore

Chief Brand Office, Just Property Head Office

Matshego Namane

Matshego Namane

Customer Experience and Design Consultant, ABSA

Janice Docherty

Janice Docherty

Customer Experience Manager: Unsecured Lending Retail and Business Banking, Nedbank

Marnitz van Heerden 06 - FINAL-1

Marnitz van Heerden

Head: Group Customer, Hollard

Eloise Boezak

Eloise Boezak

Head of Customer Experience, African Bank

Clint Payne

Clint Payne

Program Manager: Customer Experience, MultiChoice