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Customer 360 Africa 2020

Pre-Conference Focus Day | 8 September 2020
Main Conference 9-10 September 2020
Sandton, Johannesburg

Download The Agenda Register Today

Download: Expert Insights CX Trends 2020

We’ve spoken to the experts, practitioners and analysts! Learn how you can win customers-for-life.

Customer expectations are skyrocketing, your team is overworked, and every small misstep gets amplified on social media.
Stuck in the weeds and putting out fire after fire, you might be too busy to step back and think about the big picture.

That’s why we’re here to help! In the lead up to Customer360 Africa, Freshworks have  identified the top CX trends with insights from experts and practitioners that can help you win customers-for-life.

Download the Expert Insights CX Trends 2020 eBook Now arrow2

c360 CX trend 2020 cover

freshworks-light-bg (3)

 

We’ve spoken to the experts, practitioners and analysts! Learn how you can win customers-for-life.

Customer expectations are skyrocketing, your team is overworked, and every small misstep gets amplified on social media.
Stuck in the weeds and putting out fire after fire, you might be too busy to step back and think about the big picture.

That’s why we’re here to help! In the lead up to Customer360 Africa, Freshworks have  identified the top CX trends with insights from experts and practitioners that can help you win customers-for-life.

Download the Expert Insights CX Trends 2020 eBook Now arrow2

c360 CX trend 2020 cover

freshworks-light-bg (3)

 

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