Customer 360 Africa 2019
16-18 April, 2019 The Maslow, Sandton, Johannesburg, South Africa
CX The New Battleground Focus Day 16 April 2019
Book Your Seat Now
Special Offer Only R7 995 (excl. VAT)
Normal Price: R13 995 (you save R6 000)
Access to the 2 day main conference on 17-18 April 2019
- Full access to all main conference sessions
- Numerous participant networking opportunities
- Refreshments, lunch and drinks reception included
- Option to add on a Pre-Conference Focus Day on 16 April 2019 at an additional cost of R1 995
- Option to add on the Masterclass Dinner on 17 April 2019 at an additional cost of R995
- Please note: we must receive payment by 12 April 2019 to qualify for the Special Offer)
Platinum Package. Full Access Pass
Special Offer Only R10 985 (excl. VAT)
Normal Price: R16 985 (you save R6 000)
- Access to the Pre-conference day on 16 April 2019
- Access to the 2 day main conference on 17-18 April 2019
- Access to the Masterclass Dinner on 17 April 2019
- Full access to all main conference sessions
- Numerous participant networking opportunities
- Refreshments, lunch and drinks reception included
- Please note: we must receive payment by 12 April 2019 to qualify for the Special Offer)
Customer 360 Africa 2019 is the only all inclusive event focused on CX
Organisations recognize that CX is the new battleground for differentiation. However in this very complex world with more data, more channels and a more complicated customer journey, this seems like an impossible feat. The good news is that this rich complexity can drive better Customer experiences and ultimately business success.
This event will investigate ways in which organisations are currently succeeding within their customer experience through the presentation of actual case studies.
This event will assist you in futureproofing your business in today’s competitive CX battleground…
We have recruited the who’s who in Customer Experience across industry to share the secret of their success and lessons learnt with you.
This event offers; local and international keynotes, interactive panel discussions, 4 focused tracks on each day and actual case studies from across all industries.
The event will encompass the entire customer journey. There will be a plenary session that will cover the leadership and strategy type topics and then the event will split into the following streams:
Stream A: Digitizing Journeys (This stream will cover self –service, online interfaces, automated decision rules)
Stream B: Data & Compliance (This stream will cover the transparency of the client’s journey and include GDPR & POPIA)
Stream C: B2B Customer Experience (This stream will cover the CX between Customers, Employees and Investors)
Stream D: Trends, Analysis and Insights
Special Offer Only R7 995 (excl. VAT)
Normal Price: R13 995 (you save R6 000)
Access to the 2 day main conference on 17-18 April 2019
- Full access to all main conference sessions
- Numerous participant networking opportunities
- Refreshments, lunch and drinks reception included
- Option to add on a Pre-Conference Focus Day on 16 April 2019 at an additional cost of R1 995
- Option to add on the Masterclass Dinner on 17 April 2019 at an additional cost of R995
- Please note: we must receive payment by 12 April 2019 to qualify for the Special Offer)
Platinum Package. Full Access Pass
Special Offer Only R10 985 (excl. VAT)
Normal Price: R16 985 (you save R6 000)
- Access to the Pre-conference day on 16 April 2019
- Access to the 2 day main conference on 17-18 April 2019
- Access to the Masterclass Dinner on 17 April 2019
- Full access to all main conference sessions
- Numerous participant networking opportunities
- Refreshments, lunch and drinks reception included
- Please note: we must receive payment by 12 April 2019 to qualify for the Special Offer)
Customer 360 Africa 2019 is the only all inclusive event focused on CX
Organisations recognize that CX is the new battleground for differentiation. However in this very complex world with more data, more channels and a more complicated customer journey, this seems like an impossible feat. The good news is that this rich complexity can drive better Customer experiences and ultimately business success.
This event will investigate ways in which organisations are currently succeeding within their customer experience through the presentation of actual case studies.
This event will assist you in futureproofing your business in today’s competitive CX battleground…
We have recruited the who’s who in Customer Experience across industry to share the secret of their success and lessons learnt with you.
This event offers; local and international keynotes, interactive panel discussions, 4 focused tracks on each day and actual case studies from across all industries.
The event will encompass the entire customer journey. There will be a plenary session that will cover the leadership and strategy type topics and then the event will split into the following streams:
Stream A: Digitizing Journeys (This stream will cover self –service, online interfaces, automated decision rules)
Stream B: Data & Compliance (This stream will cover the transparency of the client’s journey and include GDPR & POPIA)
Stream C: B2B Customer Experience (This stream will cover the CX between Customers, Employees and Investors)
Stream D: Trends, Analysis and Insights