Customer 360 Africa 2020
Pre-Conference Focus Day | 31 March 2020
Main Conference 1 & 2 April 2020 – Johannesburg
Customer Experience Trends for 2019
Customer centricity is on every company’s radar, and if it’s not, it should be! Why? Because connectivity has disrupted customer behaviour irrevocably.
The worlds most successful companies in recent years have been those that have placed customer-centricity at the heart of everything they do, from product design, to sales and support.
Download the CX Trends 2019 Report Now 
Customer centricity is on every company’s radar, and if it’s not, it should be! Why? Because connectivity has disrupted customer behaviour irrevocably.
The worlds most successful companies in recent years have been those that have placed customer-centricity at the heart of everything they do, from product design, to sales and support.
Download the CX Trends 2019 Report Now